The Property Management Association’s Apartment Community Excellence Awards recognize excellence in the management of multifamily residential properties.

PMA established criteria that only honor truly exceptional properties. Esteemed property management professionals serve as judges. They have the knowledge and experience to look past veneers to truly evaluate a property’s ability to deliver superior living experiences. The criteria judges use to evaluate communities include, but not limited to, the following:

• Landscaping/Grounds/Curb Appeal
• Reception Area/Leasing Center
• Building Interior; Building Health and Safety
• Common Areas and Amenities
• Resident Services
• Resident Events and Activities
• Marketing Outreach
• Community Service and
• Resident Retention

Awards are given in four categories to help assure apples-to-apples comparisons. The award categories are

• Market rate
• Lease-up (properties less than a year old)
• Affordable (tax credit/government assisted)
• Senior (55+ communities that are 75% senior, including those that are affordable)

Within the four categories, properties compete against those with comparable rents in the same state.